Cannabis Retail

The Science and Art of Budtending (uCannBT1)


Description
Earn a Certification in the Science and Art of Budtending!

This course provides all the information that will help budtenders do their job in a helpful and efficient way by understanding the science of cannabis and the arts of customer service and selling.

This includes providing an excellent customer experience and recommending what is best based on your customer needs and known science. All while considering ways to improve your dispensaries business through increased customer satisfaction.

Content
  • Introduction
  • About this Course
  • Section 1: Cannabis Science - Plant Biology
  • Cannabis Biology
  • Cannabis Biology Quiz
  • Cannabinoids
  • Cannabinoids chart
  • Cannabinoids Quiz
  • Introduction to Terpenes
  • Myrcene
  • Beta Caryophyllene
  • Linalool
  • Limonene
  • A & B Pinene
  • More Terpenes
  • Terpenes Quiz
  • Plant chemistry - Key terms map
  • Section 2: Cannabis Science - Human Biology
  • The ECS
  • The ECS Quiz
  • Section 3: Product Types and Consumption Methods
  • Cannabis Product Types
  • Consumption Methods
  • Product Types and Consumption Methods Quiz
  • Section 4: Customer Communication
  • The Art of Customer Communication Part 1
  • The Art of Customer Communication Part 2
  • Customer Communication Quiz
  • Section 5: Conclusion
  • Bringing the Science and Art Together
  • Certification Final Exam
  • Section 7: References
  • The Science and Art of Budtending Reference document
Completion rules
  • All units must be completed
  • Leads to a certificate with a duration: 1 year